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The Campus Work Control Center oversees the University's maintenance work order management system, commonly known as "AiM". We can assist campus with the following:      

• Efficient handling of urgent facility work requests
• Answering billing questions
• Dispatching appropriate service professionals
• Providing training for AiM
• Checking on the status of work requests
• Resolving technical issues with the AiM system
• Routing work orders
• Processing work order charges from internal and external service providers
• Providing business intelligence reports for managers